Paperback: 784 pages Publisher: Wiley; 4 edition (January 2, 2004) Language: English ISBN-10: 0471229679 ISBN-13: 978-0471229674 Format: PDF Description: A practical, managerial-oriented approach that shows how IT is used in organizations to improve quality and productivity Case studies highlight new technology and applications, including fuzzy logic, neural computing, and hypermedia Contains a variety of cases [...]

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