Paperback: 208 pagesPublisher: Morgan Kaufmann (March 14, 2008)Language: EnglishISBN-10: 0123739330ISBN-13: 978-0123739339Format: PDFDescription: Many aspects of usability testing have been thoroughly studied and documented. This isnt true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no [...]

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