Moderating Usability Tests: Principles and Practices for Interacting

Paperback: 208 pages Publisher: Morgan Kaufmann (March 14, 2008) Language: English ISBN-10: 0123739330 ISBN-13: 978-0123739339 Format: PDF Description: Many aspects of usability testing have been thoroughly studied and documented. This isnt true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no [...]

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