Siebel CRM 8.2 for Public Sector

With the release of Oracle's Siebel CRM 8.2 for Public Sector, Oracle delivers the industry's most complete social services solution, enabling agencies to simplify eligibility determination, increase case management efficiency, and improve program effectiveness.

Oracle's new social services solution provides a comprehensive view of clients across programs and integrates with financial management systems to streamline the entire social services lifecycle. Now, agencies can rapidly and accurately update eligibility rules and policy changes. Additionally agencies are able to provide clients with a self-service solution to initiate screening across programs and automate changes in circumstance. read more